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HP photosmarte 3110

Bonjour, j'utilise que très rarement mon imprimante. D'habitude après un nettoyage des têtes tout repart. Cette fois, tout est reparti, sauf l'encre noire, même après remplacement de la cartouche, même après plusieurs (5 où 6) nettoyage de cartouches. L'impression de fait bien, on entend le bruit d'impression, mais la feuille sort blanche. Qui pourrait m'expliquer comment remédier au problème, d'avance merci.

Cordialement

 

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Hey @gerald13016 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.