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HP Recommended
HP DESKJET INK ADVANTAGE 3835
Microsoft Windows 10 (64-bit)

I cannot find ink cartridge anywhere in world.  Product code:  F5R96B.  Ink Cartridge 680. Printer: HP DeskJet Ink Advantage 3835.

Printer was purchased in Philippines.  The 680 cartridges on Lazada, Shoppee, etc. are F6 types.  I have an email conversation going with HP rep on the U.S. website but it is not going well as the rep states that they cannot find the product code.  Any advice?  Thanks

3 REPLIES 3
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@BETCHY123

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

Keep me posted!

ECHO_LAKE
I am an HP Employee

HP Recommended
Product: HP DESKJET INK ADVANTAGE 3835
Operating System: Microsoft Windows 10 (64-Bit)

Ink Cartridge Product code:  F5R96B.  Ink Cartridge 680. Printer: HP DeskJet Ink Advantage 3835.

HP Recommended

@BETCHY123

Thank you for posting back. 

 

Here is the link: https://www.hp.com/in-en/shop/ink-toner.html?hp_facet_supply_related=HP%20DeskJet%20Ink%20Advantage%... to purchase one. 

 

Keep me posted. 

ECHO_LAKE
I am an HP Employee

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