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‎09-10-2020 12:41 PM

HP Recommended
Product: HP Color LaserJet MFP M476dw
Operating System: Microsoft Windows 10 (64-bit)

on each print request to printer , most of time it shows on display screen "Printing" but actually it does not print. it is connected with Ethernet. I checked the networking connectivity are OK. It print when I reboot the printer and resent the job.

It has updated f/w/

Please advise.

1 REPLY 1

‎09-22-2020 04:18 AM

HP Recommended

Its a known issue with windows update and the fact that windows update replaces printer drivers for microsoft ones. Reinstall your printers with the drivers provided from HP.com and the issue should disappear. 

Just a electronics enthusiast trying to fix everything.
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