cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
70
Flag Post

Missing or Failed Printhead Error Code: Oxc19a0023

HP Recommended
HP Office Jet Pro 8710
Microsoft Windows 10 (64-bit)

HP OfficeJet Pro 8710 Printhead Problem; The printhead appears to be missing, not detected, or incorrectly installed.  The printhead is there, the ink has all be replaced.

1 REPLY 1
HP Support Agent
HP Support Agent
13,093 13,078 701 533
Message 2 of 2
Flag Post
HP Recommended

@PRC3

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation