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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I have also run across this problem.  I have narrowed it down to the selection of paper we are using.  The sensor that registers the paper type is defaulting to the "reddish-orange tone"  When I load only bond paper, the images come out correctly.  This is a sensor issue and I have no idea how to fix it.

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I have this problem with my Photosmart. I have always printed on 4 x 6 glossy. The problem has only arisen recently. I've put all new cartridges in but still get red prints.
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Pictures are good on monitor but print too red

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i have tried refilling my black ink but even then i doesnt print greyscale ONLY red orange and yellow

does that mean i HAVE to refill my other inks

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Pictures that are sent to me by one particular person look fine on the screen but have a pink tinge when printed on my hp printer.  Someone suggested to me that the problem has to do with pixals.  What do they mean by that?.

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Hi community,

 

I understand the printer prints photos red. Let's try some steps to help you.

 

 

✔️ First, check if your drivers working fine: Software and Driver Downloads

 

✔️ Make sure you have tried the steps mentioned in this document - Black Ink Not Printing and Other Print Quality Issues

 

 

 ✔️Clean the color ink cartridge up to 2 times and print a test page to check the result.

 

 

 

 🛑If the issue persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

 

 

Thanks,

Agatha
I work on behalf of HP
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