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‎07-23-2021 12:59 PM

HP Recommended
Product: Officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

I hope this is the right board to post this in. I am having problems with my printer not printing in color on my IBuyPower PC.  I found some instructions on deleting the printer software and stuff and reinstalling but that did not help.  I also have purchased an HP Laptop that did the same thing and when I followed the instructions it started printing in color.  Any ideas on how to get the PC to print in color with Windows 10?

Thank you

Russ Gillen

Category:
1 REPLY 1

‎07-23-2021 02:05 PM

HP Recommended

Hi Russ,

 

I have found cases where the installation process does not detect that the device is capable of color. To check if this is the issue, on your PC, go to Contro Panel>Devices and Printers> then right click the icon for your printer and select "printer properties" from the drop down menu. Click on the device settings tab and scroll down till you find the device type option and then change it to color.

 

monochrome.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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