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‎05-11-2024 01:34 PM

HP Recommended

Printer wants me to "save as" instead of printing.  Don't know how to resolve

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1 REPLY 1

‎05-13-2024 04:00 PM

HP Recommended

Hi @julabarb,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

May I know

1. Since when are you facing this issue

2. Have you made any changes on your printer post that this issue raised and have you observed any light blinking on the display

3. May I know if you are using genuine cartridge's
4.May I know the operating system windows or Mac OS?
5. Could you please elaborate on the issue?
 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Take care and have a good day.
Gaya1239 – HP Support.
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