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HP Smart Tank Plus 558 Wireless All-in-One

Hi.

Just got my new printer. Its a HP Smart Tank 558.  Everything works well except I have some issues when printing Black and white photos. It seems the black ink won't stick very well to the  glossy paper (HP everyday photo paper). I know it a cheap paper but its recommended by HP.  It smears badly particularly in the light gray tones. Even if I wait an hour or more its the same smearing. I think the printer setup is correct:

Presents: Black and white photo on glossy paper-fine . The black and withe box is checked.

When I print colour prints the problem is not existing.

I would really appreciate any help to solve this problem.  Thanks

TouchedTouchedUntouchedUntouched

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