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‎11-05-2021 02:00 PM

HP Recommended
Product: HP 63
Operating System: Microsoft Windows 10 (64-bit)

This is an honest question.  Is there any kind of ink cartridge quality control?  I have had 2 ink cartridges completely fail where they won't print anything within a couple of weeks of using the cartridge, and those are the only 2 ink cartridges I have used with my printer.   I have run through every troubleshooting step, with absolutely no success.  I don't print frequently, so by the time I get fed up with the poorly printed pages, the warranties are probably expired.  Has anyone else experienced this where a cartridge completely stops using Ink, even when there is more than half the ink left in the cartridge?  Is it the printer doing this?  2 for 2 bad cartridges at $30-$50 a pop is kinda ridiculous.

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1 person had the same question
1 REPLY 1

‎11-05-2021 02:18 PM

HP Recommended

Hello! Try cleaning the ink cartridge nozzles once they have stood for a long time, they must be dry, in an ultrasonic bath for a few seconds, or on wet kitchen paper to press the forehead of the cartridges for a few minutes is also possible! Once uncorked, they should leave a trail of ink on dry paper.

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