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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
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- Printer Ink Cartridges & Print Quality
- Re: photosmart 7520 waste ink pad and holder preventing carr...
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01-08-2021 07:26 AM
hp photosmart 7520.
the ink waste pad and holder are raised preventing the carriage from returning to park area on right side. can this be repaired ?
Solved! Go to Solution.
01-13-2021 02:23 PM
Welcome to the HP support community.
Check for obstructions in the carriage path
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With the printer on, disconnect the power cord from the rear of the printer.
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If your printer has a battery, remove the battery.
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Open the door to access the carriage inside of the printer.
Examples of carriage access doors
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Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.
Example of a printer with debris in the carriage path
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If the carriage on your printer has a latch, make sure it is closed.
CAUTION:
Ink tank printers: If the latch is closed, do not press down on it.
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Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.
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Close the carriage access door.
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Reconnect the power cord to the rear of the printer, and then turn the printer on.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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