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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- 2755e fails to recognize edge of vellum paper.

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09-18-2022
09:39 PM
- last edited on
09-21-2022
06:36 AM
by
Ric_ob
I printed 40 sheets of vellum nicely on a brand new 2755e DeskJet. And then it all went bad. It stopped recognizing the vellum in the tray. And it kicked out sheets half way printed. Sometimes it started printing too early and deposited ink into the bottom bed of the printer body. I guess the sensors are not reliable but don't know why it worked for a while and then I couldn't get anything to work.
Had I also known that the bottom margin required 1/2" I would have never purchased it.
I am going to return the 2755e, but the printer needs:
(a) rear feed tray for paper that can't easily curl
(b) borderless printing
(c) the ability to recognize vellum or translucent paper
Any suggestions? I liked the Envy 6055e but no rear paper tray.
10-01-2022 03:32 AM
Hi @Wayne999,
Welcome to the HP Support Community.
I understand that you are facing issues with printing. I'd like to help!
Please go through the document here and see how it goes.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping
Nal_NR-Moderator
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