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HP Recommended
Microsoft Windows 10 (64-bit)

My 4130e does not print envelopes created in Word Mailings Envelopes.  The printer picks up the envelope but does not proceed with printing Addresses but instead the Panel page light is blinking.  Pressing the Page button the envelope is drawn in and ejected without printing the addresses.  No other errors are reported.

My j4680 prints envelopes from the same computer and Word correctly.

1 REPLY 1
HP Recommended

@gd-cy 

 

Welcome to the HP Community --

 

The simplified Printer Control Panel on this model seems to have a couple of ways to blink, warn, display what is going on.

 

I've never seen a DeskJet printer -- I don't recognize "Press the Page button".

?

 

Open

User Guide 

Section Control panel features - Start on Page 4

 

One (Another?) thing to check,

The printer must be aware of the paper size / type you are trying to use.

 

The control panel lacks a full touchscreen; use the Embedded Web Server (EWS) to check Tray and Paper.

 

Example - EWS - Tray and Paper

Retain_Printing_Preferences_20Retain_Printing_Preferences_20

 

General Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_15Rabbits_and_Chickens_Test_Envelope_10_15

 

What else?

Not sure.

You might try manually printing the envelope as a Document.

Although the method might work, the results could be equally less than satisfactory as using Word > Mailings.

?

The printer requires a larger margin along the bottom edge.

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

Manual_DL_Envelope_Text_Box_Insert_4Manual_DL_Envelope_Text_Box_Insert_4

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4130e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.