8020e printer is squeaking how do i fix

[johngies]

How do I fix my squeaking printer

[zoey7886 · Accepted solution]

@johngies, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Fixing a Squeaking Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your printer is making a squeaking noise caused by the carriage movement, here is a detailed step-by-step guide to resolving the issue by cleaning the milky-white mylar strip.

Steps to Clean the Milky-White Mylar Strip:

Turn On the Printer: Start by turning on the printer.

Open the Top Cover: Open the top cover of the printer.

Unplug the Power Cord: Unplug the power cord. This allows the carriage to remain unlocked so that you can move it and clean the entire length of the milky-white strip.

Locate the Milky-White Mylar Strip: The strip is located in the carriage path. Be careful not to confuse it with the encoder strip, which is suspended directly above the carriage rod.

Clean the Milky-White Mylar Strip: Use a soft, lint-free cloth to clean the strip. Move the carriage as required to clean the entire length of the strip.

Caution: Do not clean or handle the encoder strip. If the encoder strip is broken or dislodged, the printer will require repair.

Note: The milky-white mylar strip is translucent and can be difficult to see in the printer.

Close the Top Cover: After cleaning, close the top cover.

Plug in the Power Cord: Reconnect the power cord.

Turn On the Printer: Turn the printer back on.

Print a Test Page: Print a test page to verify that the squeaky noise is not heard. If the noise persists, repeat the cleaning process.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[johngies]

Thank you,

I will test this after I acquire the Alcohol 

[zoey7886]

@johngies, please try this at your own convenience and let me know how it goes!

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day!  

Take care, and have an incredible day ahead!  

Regards,