• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Microsoft Windows 10 (32-bit)

Just had an update on my hp 8710 printer . printer instantly quit working, giving unrecognized cartridge error message. tried resetting now the cartridge rack slams into right side gives paper jam error also.  does not return to left side when opening the cartridge door. Not happy about what hp has done in this update. made my printer worthless; wheres the liability for hp blocking so many printers.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.