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‎04-05-2023 04:12 PM

HP Recommended

9520e printer will not pick up 5.5 x x8.5 paper when custom paper is set up.

Category:
1 REPLY 1

‎04-11-2023 11:02 AM

HP Recommended

@TKworking 

 

Welcome to the HP support community.

 

Are you getting any error messages?

Which operating system is installed on the computer to which this printer is connected?

Did you try to print on regular A4 size paper and check if the issue persists?

 

Sandytechy20
I am an HP Employee

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