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‎09-12-2023 09:58 AM

HP Recommended
Product: HP Smart Tank 7001 All-in-One

Just wondering if we can get the tray replaced as the tab on the back broke off as I was putting it back in

Category:
5 people had the same question
2 REPLIES 2

‎09-16-2023 09:47 AM

HP Recommended

Hi @Sheila103,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the printer hardware and may need part replacement.

This issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎09-16-2023 02:25 PM

HP Recommended

If your printer is out of warranty, you can follow instructions in this Knowledge base article https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-find-replacement-paper-trays-or-any-oth... to find out if a replacement is made and possible sources to buy it from.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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