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HP Recommended
HP OfficeJet 7612 Wide Format e-All-in-One

 

Automatic Document Feeder 

 

as of late when i attempt to scan a document to create a pdf .

...the ADF continually jams half way through the 3rd sheet of paper 

the first two sheets of paper never jam

 

 

 

there are no markings on the edges of any of the sheets of paper 

that would show that the paper is not feeding evenly 

 

i've cleaned the rollers 

and done the power cord removal reset 

 

the printer works fine otherwise.....flat bed scan , printing , copying etc etc 

 

HP OfficeJet 7612 Wide Format e-All-in-One

 

any thoughts // suggestions would be greatly appreciated

1 REPLY 1
HP Recommended

Hi @silent-lotus 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing auto feeder issue.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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