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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- ADF PAPER JAM....ALWAYS ON THE 3RD PAGE

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07-21-2023 03:47 PM - edited 07-22-2023 08:57 AM
Automatic Document Feeder
as of late when i attempt to scan a document to create a pdf .
...the ADF continually jams half way through the 3rd sheet of paper
the first two sheets of paper never jam
there are no markings on the edges of any of the sheets of paper
that would show that the paper is not feeding evenly
i've cleaned the rollers
and done the power cord removal reset
the printer works fine otherwise.....flat bed scan , printing , copying etc etc
HP OfficeJet 7612 Wide Format e-All-in-One
any thoughts // suggestions would be greatly appreciated
07-24-2023 11:46 AM
Hi @silent-lotus
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing auto feeder issue.
Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee