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‎08-21-2022 02:28 PM

HP Recommended
Product: HP Officejet Pro 8630 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi.  I own the 8630 and just today I started receiving an error message that the ADF is jammed with paper.  There is no paper jammed in the ADF.  I did the various resets I found on line ( 1. turn off, wait 60 seconds, turn on; and 2. unplug while on, wait 60 seconds and re-insert plug) to no avail.  The printer will print letter size still.

 

Any advice?

 

Thanks.

 

Brent

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