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11-09-2022 11:36 PM
In order for someone to assist you need to provide details. What model do you have. What symptoms do you have? Does it try to pick and fail or does the mechanism not work at all. Saying to tried everything is not useful and it is not fair to expect a volunteer to write out a bunch of blind suggestions. With more detailed information, someone may be able to help you.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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