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kestep
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Message 1 of 2
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After using a half sheet of paper for something the printer will now ONLY print on half of a page

HP Recommended
Color Laser Jet Pro MFP M182nw
Microsoft Windows 10 (64-bit)

I use half sheets every day for a daily cash report, but after I print now the printer will ONLY print the top half of any document.  I've tried to turn it off, looked at the setting, etc.

1 REPLY 1
Repairatrooper
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Message 2 of 2
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HP Recommended

Sounds like the paper size setting on the printer or the driver is now set to default to the smaller sized sheet. Check the tray settings and try to print a report from the control panel of the printer such as supplies status. If that comes out right you need to look into your driver settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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