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‎03-27-2021 04:28 PM

HP Recommended
Product: HP Office Jet Pro 8600 Plus
Operating System: Microsoft Windows 10 (32-bit)

I have an HP Office Jet Pro 8600 Plus.  The Automatic Document Feeder (ADF) sensor is not working.  How can I fix or replace it?

 

Thanks. --JohnR0117

1 REPLY 1

‎03-28-2021 07:07 PM

HP Recommended

It really depends on what the problem is? If it is simply a jammed sensor due to a paper jam you may be able to floss out the problem by using a stiffer piece of paper to push out any remaining blockage. Bear in mind that you must only push the paper through in the normal direction of travel to prevent breaking paper sensors. If something is broken there are few, if any parts available and in the case of a dead ADF finding a used one on Ebay is likely the only solution.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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