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HP Recommended
HP DeskJet 4130e All-in-One Printer

Every brand of printer label I use seems to get stuck or jammed - whats the best make of labels to use - please help!

2 REPLIES 2
HP Recommended

@Suzanne661 

 

Welcome to the HP Community --

 

It's perhaps not the brand as much as the paper type, weight, or even sheet size.
At least in the USA, Avery is considered a premier brand.

Use what you like - quality is more important than the name on the package.

 

If paper size, type, and weight are supported in the Specifications -- then check / adjust the paper size & type - Tray and Paper in the Embedded Web Server (EWS) before starting your print job.

 

True - top loader printers might be less forgiving than other printers about paper and settings.

 

 

Product Specifications for the HP DeskJet 4130e All-in-One Printer (26Q93B)

Section Paper Handling

(Partial Excerpt)

Media sizes supported (metric)
A4; B5; A6; DL envelope
Media sizes supported (U.S. standard)
Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes
Media sizes, custom (metric)
89 x 127 to 215 x 279 mm
Media sizes, custom (U.S. standard)
3 x 5 to 8.5 x 14 in
Media types
Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers
Media weight supported (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)
20 lb
Borderless printing
No

 

 

Open

User Guide - HP DeskJet Plus 4100e All-in-One Series

Load paper > Starting on Page 10

Next, read Page 17

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

EWS – Browser – Tray and Paper Management

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

 

Retain_Printing_Preferences_19Retain_Printing_Preferences_19

 

-------------------------    ---------------------------------

Selecting Paper Types in EWS

 

Paper type selections available in EWS -- and at the printer when that printer includes a text-input capable Printer Control Panel -- are different from the paper type selections found in the application / software used to configure the print job.

 

Select a paper type in Tray and Paper that -- as close as possible -- matches the paper type you are using and is selected in the printer software / application you are using to open, view, configure, and submit the job to the printer.

 

For example, (if) using

Brochure or Professional paper - matte, select (in EWS):   Brochure, Specialty Paper – Matte, Thick

 

HP Card paper or Index Paper, if available, select (in EWS):   Plain Paper, Thick  OR  Specialty Paper - Matte

 

If your Index card paper is close to the weight of Brochure paper and other options are not listed, select Brochure - Matte

-------------------------    ---------------------------------

Notes – Paper Types

 

Depending on the printer model, Photo paper might be supported to 250 gsm, or, if specified, to 280 or 300 gsm.

For example, HP Advanced Photo paper is 250 gsm.

Do not select Photo paper if you are actually using a different paper type.

Do not attempt to use 300 gsm photo paper in a printer that does not support paper in that weight class.

 

Index card paper is an ISO paper type. On a printer that supports “card paper”, HP Card paper -- unless otherwise specified -- is defined as Card / Index paper and is generally supported to 200 gsm

If “card” paper is not listed in the Specifications, paper in this weight class might NOT be supported.

 

Brochure and Professional paper are typically the same weight.  Brochure paper comes in two print surfaces:  Matte and Glossy.  HP Brochure / Professional papers are 180 gsm in weight.

 

If the “heavy” paper type is generally supported but is not listed in the job configuration Properties, select the closer alternative: For example, in Properties > select “Brochure” / “Professional”.

 

Plain Paper is typically defined as standard office paper at 16-24 lb in weight.

 

-------------------------    ---------------------------------

 

Example - Windows - Adobe Reader DC

Avery_L7160_Sample_Label_1Avery_L7160_Sample_Label_1

 

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 4130e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

thank you so much, have been having sooo many problems!  Hopefully, this should solve them

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.