• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Laser Jet Pro MFP M479fdw

I have a printer, that was showing a paper jam error. I replaced the transfer belt and the error message disappeared. However, I am now experiencing a new issue where the printer is only printing blank pages. All other functions seem to be working normally, but only white paper is being output. Could you please assist me with resolving this issue?

1 REPLY 1
HP Recommended

on the right side there were two plastic levers that you need to pull out in order to remove the transfer belt. If these are not seated properly the belt will not engage properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.