Borderless photos A6 on Envy Photo 6234

[Elton4]

In an earlier post a member asked about how to print bordeless photos from a Windows 10 PC

The answer was to use HP Smart and click on borderlss.

I downloaded HP Smart but there is no place to tick for borderless

I tried asking HP real time agent but they couldnt help

[Dragon-Fur · Accepted solution]

@Elton4 

Welcome to the HP Community.

Short Answer

1. Install the Full Feature Software / full driver printer software.
2. Adjust settings in HP Smart Windows > More Settings > Paper type = Brochure or Photo

Longer Answer

Some printers only support Borderless printing on certain paper sizes and certain paper types.

For example, it might not be enough that the "size" is supported, you also have to be using a paper type that supports Borderless printing.  Examples:  Brochure / Photo Paper

Product Specifications for the HP ENVY Photo 6234 All-in-One Printer (K7S21B)

Media sizes supported (metric)	A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)	Letter, Legal, 4 x 5 in, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)	97.79 x 215 to 127 x 355 mm
Media sizes, custom (U.S. standard)	3.85 x 8.5 to 5 x 14 in
Media types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled
Media weight supported (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²
Media weight supported (U.S. standard)	19 to 23 lb
Borderless printing	Yes (up to 8.5 x 11 in, 216 x 297 mm)

To make it more interesting (and frustrating), the documentation does not always say up front that only certain paper types support Borderless.

That said, there are ways to check.

First, if you have not done so, install the Full Driver printer software so you have access to the full range of features the printer supports.

Next...

• Load the paper into the printer according to the instructions in the printer User Guide

            Reminder:  A6 paper should likely be loaded into the main tray.  

            Photo trays usually only support the smaller paper size(s).

• Alert the printer to the paper size and paper type that is loaded in the printer tray.
•  Adjust the settings in HP Smart (Windows) > More Settings > Paper type = Brochure or Photo paper

 Install the Full Feature Software / full driver printer software.

==============================================================================

The full driver provides the foundation on which other programs and printing software depend.

Preparation

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Printer Software Check

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

The installation of the printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_4

Next...

Printer software not installed - OR - (still) installed but not working?

NOTE:  If the printer software shows installed but is not working as expected,

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

Reminder:  If using USB, disconnect the USB printer cable between the printer and the computer before installing software.  (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• When asked, Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

=================================================================================

Next...

Alert the printer to the paper loaded in the tray...

Retain_Printing_Preferences_8

=================================================================================

Next...

Adjust settings in HP Smart Windows > More Settings > Paper type = Brochure or Photo

Open the HP Smart Windows application

Click to Print Photos

Open / find the photo(s) you want to print

Set the options on the Main print menu

Open More Settings

Select Shortcut  Photo Printing Borderless

Verify / update the Paper Size

When you select the paper type, select Brochure or Photo Paper

What?

If you select an unsupported combination of paper size / paper type / other options,

When you click "OK" at the bottom of the More Settings menu,

You will see a message that explains the incompatible setup.

When the setup is correct as far as the software can determine,

Clicking "OK" saves the setup and returns you to the main print menu

Example - HP Smart Windows - Simple Photo Print - 4x6 inch - Borderless

HP_Smart_W10_Borderless_Print_4x6_8

=================================================================================

References / Resources

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP ENVY Photo 6234 All-in-One Printer 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[Elton4]

Thank you Dragon_Fur for the prompt Help. That solved my problem totally. I can now print borderless.

Perhaps I am missing something but there seemed little information that came with the printer. No disc and no USB connector as promised. Is that standard these days? Reading the instructions again and in hindsight it may well be there but its hardly clear.

[Dragon-Fur]

@Elton4 

Excellent.

You are welcome.

Yes, it is standard that the printer is shipped without a USB cable.

In the printers I've purchased, there is usually a paper in the box that indicates this is the case.

?

In so much that I am aware:  A printer software "disc" has not been included for years.

True, "the mystery paper" that you apparently did not get / see / keep, should have mentioned where and how to get the software for the printer.

Most of what you need is included at the Printer's homepage.

More help for printers (and other HP devices) is available, too - "YouTube" is our friend in this case.

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

Finally, of course, you can ask the Community!

Happy Printing.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.