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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Brand new HP PhotosmartD110 not grabbing paper in feed
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07-09-2021 03:13 PM
Hello. So I just got my HP Photosmart D110 Printer and was setting it up. When it got to the part of aligning the ink heads and loading the paper, the printer cannot seem to grab the paper. The printer is fresh out the box so it shouldn't be an issue of dust or anything. I'm really behind on work after my last printer went out on me and need some help. Does anyone have any insight on this? I'm going to attach a video to show what is happening. thanks.
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Accepted Solutions
07-10-2021 01:28 PM
That printer is an old model, and the paper rubber rollers are probably so hard from the printer being old so they won't grab a paper. Use your palm to push and help the printer grab a top sheet.
07-10-2021 01:28 PM
That printer is an old model, and the paper rubber rollers are probably so hard from the printer being old so they won't grab a paper. Use your palm to push and help the printer grab a top sheet.
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