Broke my output tray need to purchase part

[Joefly1969]

Can anyone tell me where I can get part number 1KR 42–90014 which is the output paper tray extender for my HP OfficeJet 9015.  

[Phinny_JT]

Hello,

I would request you to purchase the Input tray from nearest Local store or contact Part store using the following link.

https://parts.hp.com/hpparts/Contact_us.aspx?mscssid=95434F8EC926447F8277B5A4CCDC2706

Regards,

Phinny JT

HP Technical Engineer

"I am a HP Employee"

Click Kudos or Like, if it helped you. 

[Joefly1969]

I obviously tried the HP parts store first before signing up on this page.  It’s not shown as available.  Does HP have local part store in Los Angeles????   I have never heard of such a place.  Can you actually help me and give me better information like an actual parts store that’s in Los Angeles instead of just saying “go to your local parts store”.  

[Phinny_JT]

Hello,

I would request you to use the link and chat with the Part Store team and they will assist you further.

And also you can look out for nearest Re-Sellers.

https://locator.hp.com/us/en/?ml___lang=en-US%20(1)&ml___region=us&ml___cont=US

Thank you.

Regards,

Phinny J T

[Joefly1969]

There is no chat available except with a virtual assistant that doesn’t work

[Joefly1969]

Staples and other retailers don’t sell anything but ink.  Can you please HELP ME!!!!!

[Phinny_JT]

Hello,

Please click the following link and enter Zip code and contact the Re-Seller for Input Tray.

And they should be able to assist you.

However if you are unable to get assistance, then contact nearest Local HP Store /HP Authorized Service Center and they will be able to assist you.

Regards,

Phinny J T

[Joefly1969]

There is no link associated with your recent comment 

[Phinny_JT]

Please use the following link:

https://locator.hp.com/us/en/?ml___lang=en-US%20(1)&ml___region=us&ml___cont=US

[Joefly1969]

That is the same link you sent before. Those are retail stores that do not sell parts.