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KG978
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Message 1 of 2
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Broken part above the paper tray

HP Recommended
HP color jet MFP 277 dw
Microsoft Windows 10 (32-bit)

Hi,

my printer fell off the table and it loosened up the bottom paper tray as well as the small plastic part that goes right above it. Nothing looks like it broke something.

I would appreciate any pointers to put it back. I am able to put back the paper tray without any hassles but the one plastic piece/flap that goes just above it is hard to take care of! It has smooth surface on one side and irregular on the other end. It also has 2 small rollers in the middle.

 Thanks 

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KG978
Author
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Message 2 of 2
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HP Recommended

Ok, I solved this one but developed a different problem while doing this...lol

while putting back the toner compartment door, I realized that the cartridge tray would not go in completely. Somehow I got it out. Now I see that there are set of 8 rollers on one side for the toners (4 upper and 4 lower set of 4s). When I open the door levers for the toner compartment, the upper 4 set of rollers do not retract unlike the bottom set . What can I do?

Thanks

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