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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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HP Recommended
HP LaserJet Pro CP1525n Color Printer
Microsoft Windows 11

The printer does not take paper at all unless I go to 2ndary service menu / pick roller

Then once I restart the printer it takes one paper.

Then it does not take any papers at all and the paper roller at the front does not rotate at all.

any ideas how to solve this?

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