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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Can I print Cardstock?

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01-07-2022 08:38 AM
I'm just trying to determine the GSM limitations of the Envy 6020e!
I'd like to print some greetings cards, but I'm struggling to find information on what GSM cardstock I'm able to print - I just got my printer so the last thing I want to do is break it by trying to print something that is too thick!
Thanks 🙂
01-07-2022 09:16 AM
Welcome to the HP Community.
It's not your fault - the HP+ "e" versions of the printers do not always include all the related documents. What? Any document that is not in your own printer's "HP+" homepage can be found in the "not HP+" printer homepage of the same model. In this case, I pulled Category Product Information > Topic Specifications from HP ENVY 6020 All-in-One Printer
Printer can handle Card Paper -
HP cards: up to 200 g/m² / 110lb -- Media type "Index"
Reference
Product Specifications for the HP ENVY 6020 All-in-One Printer (5SE16B)
Paper Handling
Input capacity | Up to 100 sheets |
Standard input capacity (cards) | Up to 40 cards |
Output capacity | Up to 25 sheets |
Media sizes supported (metric) | A4; A5; B5; DL; C6; A6 |
Media sizes, custom (metric) | Simplex: 76.2 x 127 mm to 216 x 297 mm; Duplex: 76.2 x 127 mm to 216 x 297 mm |
Media types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Media weight supported (U.S. standard) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Borderless printing | Yes (up to 8.5 x 11 in, 216 x 297 mm) |
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 6020e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ Printers – HP Store / Information
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ Printers – HP Store / Information
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
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