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HP Recommended
HP ENVY 6055 All-In-One Printer
Microsoft Windows 11

I have tried to print on a 4x6 index card, but the printer won't feed it. It doesn't even get jammed in the paper pathway, it just doesn't feed. Is there a solution?

1 REPLY 1
HP Recommended

Hi @M-W-D ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand the HP ENVY 6055 All-In-One Printer is designed primarily for standard paper sizes such as letter and legal. While it can handle photo paper and envelopes, printing on index cards like a 4x6 card can be tricky due to feeding and size compatibility issues. 

 

Here are some steps and tips to help you print on index cards with your HP ENVY 6055:

Steps to Print on 4x6 Index Cards

Check Printer Specifications: the printer supports the size of the index card. The HP ENVY 6055 supports 4x6 photo paper, so it should theoretically handle 4x6 index cards.

Load the Index Card Correctly:

  • Make sure the index card is properly aligned in the input tray.
  • Use the paper width guides to ensure the card is snugly fitted and centered in the tray.

Adjust Printer Settings:

  • Go to the printer settings on your computer.
  • Select 'Print' and then 'Printer Properties' or 'Preferences'.
  • Choose 'Paper/Quality' and then set the 'Paper Size' to 4x6 (100x150mm).
  • Set the 'Paper Type' to 'Cardstock' or 'Photo Paper' if available.

Software Configuration:

  • Use an application that allows custom print sizes. Microsoft Word or similar programs usually have more detailed print settings.
  • In the application, set the page size to 4x6.

Manual Feed:

  • If the automatic feed does not work, try feeding the index card manually if your printer supports it.

Troubleshooting Tips

Clean the Rollers: Sometimes, the feed rollers might be dirty or dusty, preventing them from gripping smaller or thicker paper correctly. Clean the rollers with a lint-free cloth and a small amount of water.

Paper Quality: Ensure the index card is not too thick or too thin. The standard index card should be around 200gsm. Anything significantly thicker might cause feeding issues.

Printer Firmware Update: Ensure your printer firmware is up to date. Sometimes, firmware updates include improvements for media handling.

 

Refer to this document: HP ENVY 6055 All-In-One Printer User Manual and product specification 

This is support
 
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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