Can not clear error message

[GmfromKS]

Removed paper but still have error code 6

[Raj_05]

Hi @GmfromKS,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code "6" on your HP LaserJet MFP M234sdwe usually indicates a paper jam or a problem with the paper path, even if you've already removed any visible paper. To clear the error, follow these steps.

Power off the printer: Turn off the printer and unplug it from the power source for at least 30 seconds. This can help reset any temporary errors.

Check all areas for paper jams: Even if you've already removed paper, it's important to check all possible jam points, including:

• The paper tray
• The output tray
• The paper path inside the printer
• The toner cartridge area

Check the paper rollers: Inspect the paper rollers for any debris or damage that might cause a paper jam. Clean them with a lint-free cloth if needed.

Check for misaligned paper: Make sure the paper is loaded correctly in the tray. If the paper is too thick, too thin, or improperly aligned, it can cause a jam.

Reset the printer: After confirming that no paper is left inside, plug the printer back in and power it on. If the error persists, you may need to perform a hard reset by holding down the power button for about 10 seconds.

Update or reinstall drivers: Sometimes, an error code like this can be caused by a software issue. Try updating the printer drivers or reinstalling them.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support