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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Can not print anything from my Desk Top computer to my HP 69...

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04-03-2025 04:49 PM
Try printing directly to the printer and avoid using the modem / router.
Wi-Fi connection
Ideally, your Wi-Fi printer should connect to the modem or router. If your network has multiple boosters / repeaters, it is possible the printer may connect randomly to any of the units. The router needs to provide the same IP address on every connection. This rarely happens with random connects. An alternate Wi-Fi connection is Wi-Fi direct. Your laptop or smartphone prints directly to the printer and does not go through the router. Note that if you signed up for instant ink or internet printing your printer must also be online through the router. Do not call any phone number revealed in any video or site.
This video shows how to connect to the router: 6958 Wi-Fi Direct can be used to avoid configuring the router. Watch this: 6952 Wi-Fi Direct is explained on page 89 of the User Manual, this Wi-Fi setup avoids configuring the router. |
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