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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Can't find or remove rear access panel

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10-12-2024 02:00 PM
In trying to solve the "grinding" noise problem on my officejet pro 8028e, the Virtual Assistant directs me to remove the rear access panel. Though there appear to be hinges on the rear of the device, they seem to be there to enable the user to open the lid. I'm unable to find the panel or to open the hinges.
10-14-2024 10:50 AM
Hi @Dayton4009
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
I hope this helps.
Take care and have a good day.
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Rachel571
HP Support
Sneha_01- HP support