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I tried to fix the paper jam issues with my printer (HP LASERJET 500 MFP M525 PCL6)
I forget to proceed step 4 (close the duplex pan) and push the paper tray right in, now it's stuck and i don't know what to do to pull it out.
Please help!!!
HP Recommended
There is likely no "instructions for this issue", normally you cannot easily insert the tray with the duplex lowered so there might be considerable damage to either the tray or the duplex assembly. In cases like this I will turn the printer around, lift the lower flap on the back and have a look to see what is going on. In some cases if something is hanging down and catching you might have to use a ruler to lift the blocking piece out of the way. It helps to have an extra set of hands wiggling the tray as you try this.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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