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HP Recommended
HP Officejet 6700 Premium e-All-in-One Printer - H711n
Microsoft Windows 10 (64-bit)

I cannot get rid of the message 'original loaded" and there is no paper in the printer

1 REPLY 1
HP Recommended

A constant loaded original issue if no caused by an errant bit of paper is likely due to a stuck flag in the paper path, a dirty sensor or a failed sensor. There is usually a sensor new the separation pad that detects when you insert a page. Make sure it moves freely.

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