• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer

HP OfficeJet Pro 8710 All-in-one Printer: Started out with a problem when using card stock paper. Wouldn't feed properly through the printer.  Got a lighter weight paper and it worked for a long time.  Now it is doing the same thing with the lighter weight paper.  With some help I looked up what to do about it, followed the instructions to clean the rollers.  Didn't help.

Don't know what it would cost to bring it in to see if someone could fix it, if it would be better to buy a new printer or if I did that would I have the same problem with a new printer!  I don't know if getting a lighter weight paper would help, if I can find some or if eventually I would have the same problem again.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.