• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎09-18-2020 02:09 PM

HP Recommended
Product: Officejet 4500 wireless G510n
Operating System: Microsoft Windows 10 (64-bit)

Cleaned all rollers but paper pick up roller does not seem to be working 

 

2 people had the same question
3 REPLIES 3

‎09-18-2020 07:38 PM

HP Recommended

I have the same issue, cleaned all rollers twice, the paper is not picking up at all, do I now throw this printer in the trash?

Was this reply helpful? Yes No

‎09-21-2020 03:50 AM

HP Recommended

@Everton2

 

Welcome to the HP Support Community.

 

Are you able to copy?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-4500-all-in-one-printer-series-g510/3919445/model/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎09-21-2020 03:54 AM

HP Recommended

@JanetBenaquisto

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.