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04-29-2022 03:05 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Solution one: Check the paper, and then reload it
- Solution two: Adjust the paper settings in the print driver
- Solution three: Clean the paper feed and pick rollers
- Solution four: Reset the printer
Click here: https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c043564... to complete the troubleshooting steps. By the end of the article, you will be able to isolate the issue.
Hope this helps! Keep me posted for further assistance.
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