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‎04-26-2022 04:39 PM

HP Recommended
Product: HP ENVY 5540 All-in-One Printer

My printer is making clicking sounds and displaying an error message saying no paper (while there is paper).  

Category:
1 REPLY 1

‎04-29-2022 03:05 PM

HP Recommended

@Phil005

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Solution one: Check the paper, and then reload it
  • Solution two: Adjust the paper settings in the print driver
  • Solution three: Clean the paper feed and pick rollers
  • Solution four: Reset the printer

Click here: https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c043564... to complete the troubleshooting steps. By the end of the article, you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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