• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎08-11-2023 08:49 AM

HP Recommended

I have a brand new HP Envy Inspire 7920e which has literally just come of the box and been setup.  The document feeder worked twice and now doesn't do anything, including attempting to pull any paper through.  It says it is a 35 page sheet feeder but it struggled with a 6 page document which I had to eventually feed manually through, a sheet at a time!

 

The scan settings are already setup to use the feeder by default but it just isn't.  Before I pack it all back up and send back to HP does anyone have any suggestions?  

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.