Document feeder jam on HP8725

[sunnycin12]

I have an HP officejet Pro 8725 printer that when turned on,started showing an automatic  Doc feeder Jam, there is no jam, I'm not even trying to use the ADF. I tried the reset, didn't clear it.  I cannot use the printer until this clears

[sandytechy20]

@sunnycin12

Welcome to the HP support community.

I understand that you are getting a feeder jam error, I am glad to assist you.

Perform a power reset , Reset the printer to recover from printer errors or failures.

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware to install the latest updates on the printer

Here are the steps:- Click here

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.