Does not print on both side with 8.5 x 14

[911s4]

Hi, I just bought a Office Jet Pro 9025 and it seem it doesn't print both side on 8.5 x 14 sheet.  Just on 8.5 x 11 is ok.

I try both tray and no good.  I have contact HP and they're telling me that the 9025 does not print on both side with 8.5 x 14 !!

Can this be true ?

[Dragon-Fur]

@911s4 

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Looks to be true.

Nothing in the documentation contradicts what you were told.

Standard Media Sizes (duplex, Imperial)	Letter; executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)	A4; B5; Not supported for borderless photo

How-to document:

How to Print on Both Sides of the Paper (Windows) (Duplexing)

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HP OfficeJet Pro 9025 All-in-One Printer 

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