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‎03-25-2022 02:01 PM

HP Recommended
Product: HP ENVY 5530 e-All-in-One Printer

Help!  Can someone help me?
I removed the roller bar, beige plastic plate underneath to remove paper jam.  Now I cannot put them back in the printer. 
I cannot hook the beige plate, roller bar back to the machine. Any video on how to do this? 

Category:
1 REPLY 1

‎03-28-2022 02:42 PM

HP Recommended

@Envyjam

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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