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‎06-06-2021 07:29 AM - edited ‎06-06-2021 07:30 AM

HP Recommended

I have had my ENVY 6000 since March 2021. I keep getting low paper message.  I am using recycled paper... Is it possible that the drucker does not recogonise this paper?

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1 person had the same question
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‎06-09-2021 07:00 AM

HP Recommended

@Vanillasky_13

 


Welcome to HP Support Community


I would like to help

 

Please ensure the printer has the latest Firmware https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Also check if you are using the correct paper type and size https://support.hp.com/in-en/product/hp-envy-6000-all-in-one-printer-series/29256672/document/c06675...


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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