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‎03-06-2022 03:23 AM - last edited on ‎03-08-2022 09:40 AM by Retired

HP Recommended
Product: HP ENVY 6455e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My Envy 6455e keeps paper-jamming. I never overfill paper tray and only place appropriate, flat copy paper in the tray. Any suggestions?

1 person had the same question
1 REPLY 1

‎03-09-2022 12:09 PM

HP Recommended

@Challenged6

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-pro-6400-all-in-one-printer-series/29256678/model/29256...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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