12-30-2021 12:32 AM
My ENVY pro 6458 all in one printer will print just fine when I make a photo-copy but shows E1 code when I try to print from my laptop. When I press the red X cancel button it spits out a blank sheet. I'm using regular letter paper and that is what the printer is set for, I am trying to print an xcel spreadsheet if that makes any difference.
01-06-2022 10:39 AM
Welcome to the HP Support Community.
Do check the E1 error code details in this document: https://support.hp.com/us-en/product/hp-envy-pro-6400-all-in-one-printer-series/29256678/model/33518...
Let me know if this helps.
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