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‎03-12-2023 07:20 PM - last edited on ‎03-22-2023 05:39 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer

OfficeJet Pro 6968. Error 0x6100004a. Can't find paper jam. Cartridge carriage seems stuck. 

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1 person had the same question
1 REPLY 1

‎03-15-2023 07:15 AM

HP Recommended

Hi @Softscrub,

 

Welcome to the HP Support Community

 

I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Perform the steps from this document and see how it goes.

 

You may also refer to this document Carriage jam or E3 error

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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