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HP Recommended

Hello,

My HP OfficeJet 3830 jams with every print. I've checked all compartments for stuck paper and haven't found anything. Although all compartment appear to be clear of paper, I get the "paper jam" error every print. Something appears to be wrong with the feed as the paper is not fed into the printer straight. Would appreciate any tips or troubleshooting advice.

 

Thank you.

1 REPLY 1
HP Recommended

@PrinterProbs111 

 

Welcome to the HP User Community.

 

Known solutions - presented in the order to be completed / considered

Paper Jam Error

 

After the printer has been cleared of errors,

Make sure the paper size / type is selected / set.

Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_13Retain_Printing_Preferences_13

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet 3830 All-in-One Printer series 

 

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Dragon-Fur

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