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07-06-2022 09:35 AM
My HP OfficeJet 3830 jams with every print. I've checked all compartments for stuck paper and haven't found anything. Although all compartment appear to be clear of paper, I get the "paper jam" error every print. Something appears to be wrong with the feed as the paper is not fed into the printer straight. Would appreciate any tips or troubleshooting advice.
07-06-2022 09:50 AM
Welcome to the HP User Community.
Known solutions - presented in the order to be completed / considered
After the printer has been cleared of errors,
Make sure the paper size / type is selected / set.
Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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