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‎12-08-2020 08:52 PM - last edited on ‎05-18-2021 07:23 AM by Retired

HP Recommended
Product: HP Deskjet GT 5810
Operating System: Microsoft Windows 10 (64-bit)

what is the possible problem when i power on the printer, there's something noise when metal tube with gear start rolling. false paper Jam.

Category:
1 REPLY 1

‎12-21-2020 11:15 AM

HP Recommended

@Jonnelle, Welcome to HP Support Community!
 

If you have already performed the steps from the document E4 Error (Paper Jam) and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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