File Folder size 5/8" X 3 7/16" to print on HP Officejet 3830. How can I print this off

[Terri2B]

I have an HP Officejet 3830 and need to print file folder labels that are on a 5/8" X 3 7/16" paper. The 2nd tray doesn't close up to that size. I was wondering if I could turn it sideways and print. I have a ThinkPad that I do all of my work on.

[Dragon-Fur]

@Terri2B 

It won't work.

The tiny paper size you want to use is not supported.

 Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers

The closest you can get:

Index card

76 x 127 mm (3.0 x 5.0 inches)*

Supported custom sizes

To avoid paper jams and other issues when printing on nonstandard custom paper sizes, make sure the dimensions fall within the parameters listed in the following table.

note:

Custom-sized media are only supported in Mac OS X.

Paper size

88.9 x 127 mm (3.5 to 5.0 inches) to 215 x 355.6 mm (8.5 to 14.0 inches)

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HP OfficeJet 3830 All-in-One Printer series 

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[Repairatrooper]

@Dragon-Fur  is absolutely correct. In order to feed properly, the paper must be long enough to make it from one set of rollers to the next or the paper gets "stranded" inside the printer. If you want to print file folder labels you either need to purchase a sheet of labels or better, purchase a dedicated label printer.