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08-10-2022 02:49 AM - last edited on 08-10-2022 08:35 AM by JessikaV
Hi, I need to buy a new fuser lower pressure roller (orange/pink coloured roller) for hp color laserjet pro mfp m479fdw but I can find only a spare part for hp color laserjet pro mfp m477fdw on the internet. Are these two printers the same inside, do they use same part as lower pressure roller, please?
I have tried HP chatbot - could not find my printer.
I have tried HP phone - No one picked the phone after 35 minutes.
I have tried open the case - after 10-14 days of waiting the case was automatically closed without any reply.
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